General FAQ's

Who is a Urologist?

A Urologist is a doctor with specialized knowledge and skills regarding problems of the male and female urinary tract and the male reproductive organs. The male and female urinary tract include kidney, ureters, bladder and urethra--as well as the related organs - testes, prostate, penis, epidydimis, seminal vesicles and associated glands.

What should I bring with me when I come for a scheduled office appointment?

Apart from medicare and your insurance information

• A referral from your General Practitioner or family doctor
• All pertinent x-ray reports and test results from your primary care or referring physician
• A list of all medications that you are currently taking
• A list of any known drug allergies and the symptoms you may have from taking these medicines
• If you have had surgery elsewhere, please bring a copy of your operation report

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records.

Ordinarily we will not release the contents of your medical file without your consent.

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is partly to try to ensure that the specialist you are seeing is appropriate for you and your condition, and also because Medicare pays higher rebates for specialist services if you have been referred.

How can my family doctor help me to obtain specialist medical care?

Before seeing any medical specialist, it is always preferable to talk to your own family doctor, who can discuss your condition with you and advise on whether any specialist care is appropriate. If it is, he or she can help you to choose the specialist best suited to your needs. Your family doctor can help the specialist to care for you better by providing relevant information about your health. Communicating with the specialist will also enable your family doctor to care for you better during and after your specialist treatment.

What should I expect during my first visit?

Your first visit to the urologist will be where he will review the information provided by your referring doctor, as well as take a thorough history and examination. Further diagnostic tests may be ordered. If an operation is required, he will explain to you the options available and the pros and cons of each approach. You will have the opportunity to ask questions to help you understand your condition further.